We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services.

By using our website or services, you consent to the collection and use of information in accordance with this policy.

We collect both personal and property-related information to help deliver efficient energy solutions. This may include:

•Personal Details: Name, address, phone number, email address.

•Property Information: Details of your property relevant to energy upgrades (e.g., type, size, energy systems).

•Energy Usage Data: Information about your current energy consumption and requirements.

•Service Interaction Data: Information you provide through forms, calls, or messages related to installations, quotes, or support.

Your information helps us deliver quality service and comply with government energy programs. Specifically, we use your data to:

•Contact you about your interest in energy-saving upgrades and installations.

•Assess eligibility for rebates or upgrades.

•Schedule site inspections, installations, and after-service support.

•Improve our products, website, and customer experience.

•Fulfill reporting obligations to regulatory authorities.

•Communicate updates, offers, and service-related information (if you’ve opted in).

We may share your information only when necessary to deliver our services or comply with program and legal requirements. This may include sharing with:

•For compliance and rebate verification.

•Accredited Installers or Contractors: To complete installations and maintenance.

•Government or Regulatory Bodies: When required by law or for compliance audits.

 

We do not sell or rent your personal information to third parties for marketing or any other purpose.

We use secure systems and follow industry best practices to protect your information from unauthorized access, alteration, or disclosure. This includes encrypted databases, access controls, and secure communication channels.

You have the right to:

•Access the personal information we hold about you.

•Request corrections or updates to your information.

•Withdraw consent for certain data uses (subject to legal and contractual obligations).

 

To exercise these rights, please contact us using the details below.

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

 

📧 Email: info@skenergy.com.au